Terms and Conditions (Tweedle Inc.)
Effective Date: July 24, 2026
Welcome to tweedle.ai (“Website”). These Terms and Conditions govern your use of our site and services. By accessing our website, you agree to these terms.
1. Services
Tweedle Inc. provides AI-powered customer communication services, including chat widgets, AI voice assistants, appointment scheduling, recall campaigns, customer support automation, and related communication services.
2. Payments & Refunds
Our services may involve fees. Payment terms and refund policies will be clearly outlined before you commit to a purchase. We reserve the right to approve or deny refunds at our discretion.
3. User Conduct
By using our site, you agree not to:
- Use the website for illegal activities
- Upload harmful or misleading content
- Attempt to access restricted areas without authorization
4. Intellectual Property
All content on our site (text, logos, images, etc.) is owned by Tweedle Inc. or our licensors and may not be reused without permission.
5. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
6. Limitation of Liability
We do our best to provide reliable content and services, but we are not liable for:
- Service interruptions
- Data loss
- Errors or inaccuracies
7. Modifications
We may modify these terms at any time. Continued use of the site means you accept the updated terms.
8. Governing Law
These Terms shall be governed by the laws of the State of Delaware, United States.
9. SMS Communications
By providing your mobile phone number and explicitly opting in through our website, you consent to receive SMS messages from Tweedle Inc. related to your inquiry, requested services, account updates, appointment scheduling, customer support, reminders, and other service-related communications.
Your consent to receive SMS messages is voluntary and is not a condition of purchasing any product or service.
Message frequency varies based on your interactions with Tweedle Inc. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us at support@tweedle.ai.
We will only send SMS messages to users who have provided prior express consent through our website or another approved opt-in method.
10. Privacy and Consent
Your use of our SMS services is also governed by our Privacy Policy.
Your mobile phone number and SMS consent information are collected and used solely for the purpose of providing the communications you have requested.
SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.