Privacy Policy (Tweedle Inc.)

Effective Date: July 24, 2026

Tweedle Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information when you visit our website tweedle.ai

1. Information We Collect

We collect personal information you provide, including:

  • Name
  • Email address
  • Phone number
  • Information submitted through contact forms, demo requests, pricing inquiries, account registration, or other website forms
  • If you choose to receive SMS communications from us, we also collect and store your mobile phone number and your consent to receive SMS messages.

We also automatically collect technical data like IP address, browser type, and usage data via cookies and analytics tools.

2. How We Use Your Information

We use your data to:

  • Respond to inquiries
  • Provide and manage our services
  • Improve user experience
  • Send service-related communications, including customer support, appointment scheduling, reminders, account updates, and responses to inquiries
  • Send marketing or promotional communications only where you have provided your consent
  • If you have opted in to receive SMS messages, we use your mobile phone number to deliver the communications you requested.
  • Process payments (via secure third-party processors)

3. Sharing Your Information

We may share your information with trusted service providers that help us operate our business, including cloud hosting providers, analytics services, payment processors, email providers, and communications service providers.

  • We may also disclose information where required by applicable law or to protect our legal rights.
  • We do not sell your personal information.
  • SMS consent and mobile phone numbers are not shared with third parties or affiliates for marketing purposes.

4. SMS Communications

If you voluntarily opt in to receive SMS messages from Tweedle Inc., you consent to receive text messages regarding your inquiries, requested services, appointment scheduling, customer support, reminders, account updates, and other service-related communications.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

Message frequency varies depending on your interactions with us. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. Reply HELP for assistance or contact support@tweedle.ai.

5. Children's Privacy

We do not knowingly collect data from children under 13 without parental consent.

6. Data Retention

We retain personal data only as long as necessary for service provision or legal obligations.

7. Your Rights

If you are in California or the EU, you may:

  • Request access to your data
  • Request correction or deletion
  • Object to or limit certain processing
  • Withdraw consent
  • For privacy-related requests, contact us at support@tweedle.ai

8. Security

We implement technical and organizational measures to secure your data. However, no system is 100% secure.

9. Updates

We may update this policy occasionally. The last updated date is indicated at the top of this page.